We Are Here To Help You!

If you should have any questions about your order or a question about any of our great products, please feel free to email us. Emails will be answered during business hours from 9am - 8pm ET Monday - Friday. 9am-5 pm Saturday-Sunday.

We appreciate your patience as we try to assist all customers.

To check your order status, view your invoice or check payment information click here.
If you would like to learn more about a product or review manuals and recipes, please click here and search brands, models or product for answers.

If you need us to answer a question, send us an email using the address below. Include your contact information, product name or model # and your question.
Customer Service Hours
Monday – Friday: 9 a.m. – 8 p.m. EST
Saturday and Sunday: 9 a.m. – 5 p.m. EST
 You can speak to an agent for the specific product line by dialing one of the numbers listed below.
ProductPhone Number
Copper Chef973-287-5176